Pillai College of Engineering is the institute which got embedded with the inherent closed loop system and corrects itself through the feedback/surveys. This is the continuous process practiced almost since the inception of the institute. Over the years the process is refined and it is online for the last 5-6 years. Students Satisfaction Survey (SSS) is one among these surveys. This survey includes the questionnaire recommended by NAAC.

The survey is conducted by Internal Quality Assessment Cell (IQAC) with support of Heads of all the departments. The Google form containing questionnaires prescribed by NAAC on different attributes of the teaching learning process was prepared and sent to all the students by their respective departments through mentors.
The responses obtained on these dimensions are compiled into a spreadsheet, analyzed and logical conclusions are drawn there from it. The SSS report is prepared by IQAC and shared with all the heads of the departments and Principal. The score of SSS for the academic year 2019-20 is 4.25 on the scale of 5.
Necessary actions are usually taken at institute as well as department level to improvise the overall teaching learning experience of all the stakeholders.